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Terms & Conditions

Please read these terms carefully before using our platform

Last Updated: November 27, 2025

Welcome to Nexumly. These Terms and Conditions ("Terms") govern your use of our platform and services. By accessing or using Nexumly, you agree to be bound by these Terms.

1

Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2

Service Description

Nexumly is a platform that connects parents with registered childminders in the United Kingdom. We facilitate connections but do not directly provide childcare services.

3

User Accounts

3.1 Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account

3.2 Account Types

Parents

Can search for and contact childminders

Childminders

Must be Ofsted registered and provide valid registration details

4

Childminder Requirements

4.1 Registration Requirements

All childminders must:

Hold a valid Ofsted registration number
Provide accurate business information
Maintain current DBS certification
Comply with all UK childcare regulations

4.2 Profile Information

Childminders agree to:

  • Keep their profile information current and accurate
  • Upload genuine photos of their childcare setting
  • Accurately represent their qualifications and experience
  • Maintain professional communication with parents
5

User Conduct

Prohibited Activities

Users must not:

Provide false or misleading information
Impersonate another person or entity
Harass, abuse, or harm other users
Use the platform for illegal purposes
6

Payments and Subscriptions

Subscription Plans

  • Different subscription tiers are available for childminders
  • Subscription fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with notice
7

Privacy and Data Protection

We are committed to protecting your privacy in accordance with UK GDPR and Data Protection Act 2018. Please review our Privacy Policy for detailed information.

8

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the past 12 months
  • We are not responsible for disputes between parents and childminders

Contact Information

For questions about these Terms, please contact us:

Phone/WhatsApp
+44 7438 351741
Address
London, United Kingdom

By using Nexumly, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.