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Privacy Policy

Your privacy is important to us

Last Updated: November 27, 2025

Introduction

Welcome to Nexumly. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

Information We Collect

AllFor All Users

Full name
Email address
Password (encrypted)
Phone number
Date of birth
Sex/Gender
Local authority
Profile picture

CMFor Childminders

Ofsted registration number
Business description
Qualifications and certifications
Years of experience
Hourly rate
Physical address and location
Gallery images
Availability schedule
DBS check status

Information Automatically Collected

When you use our platform, we automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited and time spent
Cookies and tracking technologies

How We Use Your Information

Provide Services

  • • Create and manage accounts
  • • Process registrations
  • • Facilitate connections
  • • Verify credentials

Communication

  • • Send notifications
  • • Respond to inquiries
  • • Provide updates
  • • Administrative info

Improve Platform

  • • Analyze usage patterns
  • • Conduct research
  • • Develop new features
  • • Enhance experience

Security & Compliance

  • • Detect fraud
  • • Ensure security
  • • Legal compliance
  • • Enforce terms

How We Share Your Information

With Other Users

  • Childminder profiles are visible to parents searching the platform
  • Parent information is shared with childminders upon contact
  • Reviews and ratings are publicly visible

With Service Providers

We share information with trusted third parties who assist us:

Cloud hosting (AWS)
Payment processors (Stripe)
Email services
Analytics (Google Analytics)

Your Data Protection Rights

Under UK data protection law (UK GDPR), you have the following rights:

📋

Right to Access

Request copies of your personal data

✏️

Right to Rectification

Request correction of inaccurate data

🗑️

Right to Erasure

Request deletion of your data

⏸️

Right to Restrict

Request we limit how we use your data

📦

Right to Portability

Receive your data in machine-readable format

🚫

Right to Object

Object to processing for marketing purposes

To exercise these rights, please contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

🔒Encryption in transit (SSL/TLS)
🛡️Encryption at rest
🔍Regular security assessments
🔑Access controls
☁️Secure cloud infrastructure
💾Regular backups

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

🍪

Cookies and Tracking

Essential Cookies

Required for platform functionality

📊

Analytics Cookies

Help us understand usage patterns

⚙️

Preference Cookies

Remember your settings

📢

Marketing Cookies

Deliver relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

Data Controller

Phone/WhatsApp
+44 7438 351741

Supervisory Authority

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

By using Nexumly, you acknowledge that you have read and understood this Privacy Policy.